- Gift
Completely scratched
I just received this as a 30th birthday gift from my mum and I’m very disappointed as it is covered in scratches. I believe the pendant needs to be slightly bigger to avoid the amount of scratches. The side that wasn’t engraved also has scratches on it.
Quality |
Rated 1 out of 5
|
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Design |
Rated 1 out of 5
|
Francesca Jewellery
Hi Serena,
We are so sorry to hear that you had this experience with our Etch Empower Charm. One of our Customer Care Team members will be contact via email right away with a resolution. xx