We run different sales and promotions all throughout the year. If there are specific conditions to a specific sale or promotion/giveaway, we will list these conditions separately.
Sales and promotions are not run in conjunction with one another, and therefore only 1 offer can be claimed at a time.
Returns are not accepted on sale or promotional items, unless deemed faulty through the manufacturing process.
If a discount code is required for the sale or promotion, only one discount code is able to be used at a time at checkout, including loyalty reward vouchers. Any secondary discount codes applied will override the previous code used, and only one will be accepted.
Shipping charges may apply during sales and promotional periods, outside of our general postage fees.
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FREAKY FRIDAY
Find the products online that have been heavily reduced (indicated by the 'Freaky Friday' sash on the product image). No exchanges or refunds. The price is as marked. Promotion ends at 11:59pm 1st December, 2023. Only available while stock lasts. Processing timeframes may increase due to the sale.
COSMETIC BAG GIFT WITH PURCHASE
Free cosmetic bag on orders $200! Free gift MUST be added to cart, and will appear at checkout at $0 for all eligible orders. Promotion running from 12:00pm 1/12/23 while stocks last! Processing times may increase due to high volumes of orders.
SURPRISE DELIGHT - FREE STUDS
Free gift will be manually added by our dispatch team on orders placed between 1pm and 3pm and metal tones will be chosen at our discretion. AEDT 27th November 2023 or until stock lasts. No exchanges or returns on free gift. Not to be redeemed in conjunction with any other offer. Processing times may increase due to high volumes of orders. Online only.
BLACK FRIDAY SALES
Promotion starts 12:00am 21/11/23 AEDT. 15% off storewide* PLUS free gift with purchases on orders over $250. Discount code automatically applied at checkout. Free gift must be added to cart to be redeemed - will appear at checkout when requirement is met. No exchanges or returns on sale or promotional items. Free gift is only available whilst stock lasts. Discount excludes the Advent Calendar, Christmas promotional items (Baubles and BonBons), charity items, gift cards and collaboration pieces (eg. Em Carey pieces). Processing times will increase due to high volumes of orders. Sale ends 11:59pm AEDT 27th November 2023. Cannot be used in conjunction with any other offer.
MYSTERY PRODUCTS
Unless otherwise specified in the product name, all mystery products will be random selection, and can be in any metal tone. Products will be selected during the dispatch process and will not be catered to specific customer requests. Please not that Mystery Products (including studs, bracelets, charms etc) are not able to be returned, due to the nature of heavily discounted promotions.
15% OFF BESPOKE
155 off Lockets and ETCH pieces! Discount code automatically added to cart on valid items within the locket and etch collection. Offer not available on the app. No exchanges or returns on sale items. ETCH items not available for engraving in stores. Processing times may increase due to high volumes of orders. Promotion running from 12:00am 10/11/23 AEDT until 11:59pm 12/11/23 AEDT, or while stocks last!
CHRISTMAS BRACELET BAUBLES
Bracelets inside baubles will only be sold in either Silver or Gold size Medium! Bracelets are not able to be returned for credit or refund unless deemed faulty. Bracelets will be accepted for resizing if required from January 1st 2024.
ADVENT CALENDAR
No returns or exchanges on the Advent Calendar as this is a promotional item for Christmas.
Re-sizing of the hand-made bracelets will be allowed from January 1st 2024 if the wrong size has been purchased.
The Advent Calendar falls under a separate contractual 3 month warranty where a credit or refund to the RRP of the product will be processed if items are deemed faulty by manufacturing.
BRIDAL PARTY OFFER
Offer applies exclusively to the Bridal collection, online and in stores!
BUY 2 - 5% OFF CODE: BRIDALPARTY5
BUY 3 - 10% OFF CODE: BRIDALPARTY10
BUY 4 - 15% OFF CODE: BRIDALPARTY15