Live Chat

You can live-chat with us between 9:00am and 7:00pm weekdays! Start your message in the grey chat icon, on the bottom right of the website!

You can still send us a chat outside of these times, we will reply to your message as soon as possible.

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Contact Us

We will endeavour to respond to you within 1 business day. (Please note that our office is closed on Tasmanian Public Holidays and weekends).

Your message will be replied to as an email - sometimes our replies can be sent to your spam or junk inbox, so be sure to mark our email address as ‘not spam’ to ensure you are receiving our responses.

Email us at: hello@francesca.com.au

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Urgent enquiries, contact us by phone: 0485 865 082 (Phone operating hours 9am-4pm)