- Gift
Missing pearl
I bought this charm to go on a bracelet as a gift to my son’s god mother. It arrived with a missing pearl. They replaced the charm, however I’m nervous the pearls may fall out. Disappointed that the attention to detail wasn’t there when packaging the charm and picked up prior to shipping it to me.
Quality |
Rated 3 out of 5
|
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Design |
Rated 3 out of 5
|
Francesca Jewellery
Hi Lisa,
Thank you so much for providing this feedback. We are so sorry your piece arrived like this! Please reach out if there is ever an issue with the replacement so we can assist you as soon as possible. xx