Francesca Terms & Conditions

AFTERPAY DAY PROMOTION
Discount code 'AFTERPAY15' to be added at checkout to ensure discount is applied to order. Promotion valid between 9.00am Thursday 20th August and 11.59pm Friday 21st August 2020 AEST. No returns, exchanges or refunds valid on this promotion, unless deemed faulty. Promotion not valid on Noir collection (Diamonds & Solid Gold), Giving Back collection (Charity items) or Gift Card purchases. Not in conjunction with any other offers, discount codes or loyalty rewards. 

LOYALTY PROGRAM 
All Francesca loyalty points have a 6 month expiry from the purchase date if no further orders are place within that timeframe. Loyalty rewards cannot be used in conjunction with any other offer, promotion or discount code. Minimum cart value required for each reward. Once reward has been redeem we are unable to add the points back onto your account. Please contact hello@francesca.com.au if you have any queries.

SALE COLLECTION
All sale items are prices as marked. No exchange, return or refund on sale items unless deemed faulty. While stocks last. Sale pieces available Online only, sale items are not available in stores.

DISCOUNT CODES
All discount codes exclude Noir, charity, gift cards, jewellery care, sale and bridal collections. This does not apply to discount codes generated via our loyalty program.

PRODUCT CARE & WARRANTY
To view our product care & warranty information, please click here.  

SHIPPING & DELIVERY
To view our shipping & delivery information, please click here.

RETURNS & EXCHANGE
To view our returns & exchange information, please click here.